For repair of that old or new printer, contact:

Accuware, Inc. 
1-888/732-0500

We'll advise you on the best way to get it repaired and back into service for you.  If on-site repair is needed, we will come out quickly.

We do on-sight or depot service of printers from the following manufacturers:

Sato

Zebra

Intermec

Datamax

TEC